If There is no Regular Pickup, Let us know before 10:00 am.
Package should be ready by 11:00am for morning pickup and by 5:00pm for evening pickup.
Proper PAN/VAT bills to be there in all the packages, Else Interruptions from Custom Department will not be Entertained
The Courier Company may refuse to accept a consignment for delivery, or any part of it. Courier Company may also inspect a consignment if we believe that these terms may have been breached (for example, to check for dangerous goods).
Dangerous Goods- Anything you may ask us to deliver that could put the health and safety of other people at risk. This includes (but is not restricted to) explosives, radioactive material, and items requiring specialist treatment or handling during transportation.
The Customer hereby authorizes the Courier to handle, store or carry the goods by any method or route which the Courier in its discretion shall think fit.
Courier Company will not be liable for any loss or damage to the consignment, or any delay or mis delivery if the cause was any of the following: -
War, terrorism, riot, strike, lockout or any similar action.
Natural disasters (e.g., floods), poor or extreme weather conditions.
The consignment being seized or detained by any public authority.
Incorrect or insufficient address given on the consignment note or manifest. This includes any omission or ambiguity of information provided by you.
Incorrect or insufficient packaging of the consignment.
Natural wastage of a perishable or fragile consignment.
Traffic congestion or delay.
Any other event reasonable beyond our control.
Loss or damage to the consignment, you must notify us in writing within 7 days of delivery or within 14 days of Order Created. We will be entitled to ask you for written evidence to establish the value of the loss or damage (for example, a copy invoice from supplier). We may also ask you to obtain an Estimate for repair or maintenance if appropriate.
Note:-
If loss or damage is caused due to loose packaging, courier company shall not be responsible for it.
Claim will be provided in accordance with the Transport and Airline(cargo) rules.
The Customer shall not tender for transportation of any explosive or inflammable or otherwise dangerous goods, or goods capable of damaging other goods without giving to the Courier a full description disclosing the explosive, inflammable or dangerous or damaging character of the goods and, in the default of so doing, the Customer shall be liable for all loss and damage caused thereby.
Return and Exchange Terms:-
It will be charged same as delivery charges for outside and certain charges for inside the KTM Valley (As Per Discussion).
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